Client Giant, an automated engagement platform, focuses on enhancing client care and employee happiness. The platform's features include personalized gift curation, automated care through an active CRM, and a range of services such as free shipping, calculated timing for gifts, and unique experiences, all without Client Giant branding.

The emphasis is on fostering meaningful relationships with both clients and employees, recognizing the value of making individuals feel special. For clients, the strategy revolves around cultivating repeat business and referrals in the relationship-driven economy. The platform encourages businesses to be memorable, create share-worthy moments, and earn loyalty. Similarly, for employees, Client Giant advocates for building a caring culture, surprising employees with thoughtful gifts, and celebrating significant milestones to boost productivity and success.